PC Support Technician Job in Hunt Valley, MD

PC Support Technician Job in Hunt Valley, MD Modis is looking to fill a PC Support Technician Job in Hunt Valley, MD for a Fortune 150 Client.
This person with be responsible for providing complex troubleshooting solutions and excellent customer service.
Requires at least a High School Diploma and 7+ years of industry experience.
Main Responsibilities:
Provides complex troubleshooting assistance and ticket resolution for computer users.
Performs or guides customers through the installation of hardware/software and networking components on their personal computer to meet computer needs.
Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues of complexity including contacting and assisting vendors.
Performs computer studies and projects relative to area of assignment; implements change in policies and/or procedures as approved.
Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers.
Researches, analyzes and provides hardware/software quotations, ordering information and other purchasing information to users to assist in purchasing necessary equipment.
Provides expertise to various parties vendors, customers, etc.
regarding personal computers in area of assignment; supports personal computer changes and problem resolutions.
If you are interested in the PC Support Technician Job in Hunt Valley, MD then apply today!

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